Refund Policy

At Debu Enterprise, we are committed to providing high-quality fruits and vegetables to our customers. However, if you are not completely satisfied with your purchase, we offer a refund policy under certain conditions.

Eligibility for Refund

We offer refunds for products that are damaged, defective, or not as described on our website. To be eligible for a refund, the product must be unused and in its original packaging. If you receive a product that meets any of these conditions, you are eligible for a refund.

Refund Process

To request a refund, please contact us at info@debuenterprise.in within 7 days of receiving your order. Please include your order number, details of the issue, and supporting photos of the damaged or defective product (if applicable). Once we receive your request, we will review the issue and process your refund accordingly.

Refund Method

Refunds will be issued to the original payment method used for the purchase. Please allow 7-10 business days for the refund to be processed and reflected in your account, depending on your payment provider.

Non-Refundable Items

Please note that certain items, such as perishable goods or personalized products, may not be eligible for a refund. Be sure to check the product description for any specific refund exclusions before making your purchase.

Shipping Costs

Shipping costs are non-refundable. If you are returning a product, you will be responsible for paying the return shipping charges, unless the product is defective or damaged.

Changes to Refund Policy

Debu Enterprise reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and the updated policy will apply to all purchases made after the date of the update.

Contact Information

If you have any questions or concerns about our refund policy, feel free to contact us at:
Debu Enterprise
Phone: +91-9875549948
Email: info@debuenterprise.in
Address: Shop No. 2, Danadigila Marjit Mor, Bandipur Rahara, Khardah, Kolkata 700119